If you are a member of a loyalty program with one of our partners, in addition to earning rewards through our Avis Preferred loyalty program, you can accumulate miles or Frequent Traveller points when you hire from us.

In order to use your earned points, please visit the website of our partner whose loyalty program you are a member of. You can find more information about our partners here.

Remember to check our terms and conditions when making a reservation. They include everything you need to know before your rental.

A trip planned? Start your rental.

Have you already planned your reservation? Check your reservation.

Are you a member of Avis Preferred?

Once logged into your account you can track your account progress and status (based on number of rentals and amount spent), and add missing rentals.

Visit our website to create and access your online account. This is where you can view your statements, view your reservation history, change your contact details and rental preferences, and update your payment information.

Yes. When your trip is over, you can add your rental online on our website. You can add a rental up to six months after you have handed in the keys.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We design car hire solutions to help every type of business and offer premium car hire deals. We offer solutions for small to medium businesses, corporations, and also offer partnerships with travel management companies.

Whether it's short or long term car hire, we'll only recommend the right services for your business. We have some great packages that may interest you. Or we'll entertain a unique solution, if you prefer.

For additional information, please visit our business rentals page, or e-mail us at avisbusiness@avis.co.uk.

Looking for business deals in another country? Check out our other websites for more information.

Already have an account? Sign in to your account or retrieve an invoice.

Yes. Our standard hire terms and conditions still apply when you use a voucher. Any extra costs such as fuel and airport charges will be taken using your chosen payment method saved in your account. Please also be sure to review the terms and conditions listed on the voucher for other important information.

Make the most of your voucher. Find your perfect hire vehicle.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

If you are entitled to a free upgrade due to your Avis Preferred tier, the app has been programmed to offer this automatically. If you are wanting to redeem a voucher for a free upgrade as a reward, then you will need to follow the usual voucher redemption process when making a booking by following the instructions listed on the voucher itself.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

It's easy to use a money off or upgrade voucher on your next rental. Simply present the voucher at collection of your next hire car and we'll take care of the rest. Vouchers are valid at all participating rental locations worldwide (listed on the voucher) for a period of 12 months from the date of issue and are pursuant to the terms listed on the vouchers themselves. If you are using a free upgrade coupon, please note than an advance reservation with an upgrade request is required. If you have any questions or need help having the vouchers applied, please give our reservations team a call at 0808 284 0014.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Any miles or points you collect will usually appear on your next statement. However, it can take a little longer. Rest assured your credits will show up on the following statement, at the latest. If for any reason your credits do not appear, you can claim missing miles here. You can also Contact us using the icons below.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We no longer issue plastic cards to our customers and you are now able to download your Avis Preferred membership card digitally. Digital cards allow you to keep all your details in one place and avoid the issue of lost cards. You can download your Avis Preferred card via the 'My Card' section of your online account. Alternatively there is a link to your digital card within the welcome email you receive after you have signed up to Avis Preferred. You can download your card by following the digital card link within your welcome email. Alternatively, you can visit our website.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Don't worry. Call our designated line and we will help you retrieve it.

Discover and join Avis Preferred.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Forgot your Avis Preferred password or your current password is not working? No problem! To reset your password, please follow the steps below:

1. Visit our home page

2. Go to "YOUR AVIS" and click on "FORGOT YOUR DETAILS"?

3. Enter the email address that you use to sign in to your account and click "GO"

4. An email containing a password reset link will be sent to you shortly. It can take a few moments, so please do not re-submit the form

5. Follow the onscreen instructions to create a new password. The password needs to contain both upper and lower case characters as well as a minimum of one numerical character and one special character. The password must contain a minimum of 8 characters.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Standard Avis Preferred cards do not have expiry dates and remain active as long as you rent at least once every three years. Avis Preferred Charge Cards have a Corporate Account expiry date on the front of the card. Avis Preferred Plus and Avis President’s Club card holders will find the expiry date on the front of the card. We no longer provide our customers with a plastic membership card so please make sure to download your new card digitally. You can download your card by following the digital card link within your welcome email.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

When you signed up for Avis Preferred you provided your preferred payment method. We use this each time you book. You can update your profile and change the payment card at any time. Should you have any queries please reach out using the icons below. View your Avis Preferred account by signing in using the Avis Preferred button at the top of our homepage.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Are you signed up with Avis Preferred? Take full advantage of our Preferred Program by pre-selecting your rental preferences on your profile. Visit www.avispreferred.eu to create and enter your online account, where your selections can be made. Now when you rent, you can be on your way in a hurry.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

You are eligible to receive points or miles with your preferred Frequent Traveller Programme. Just remember to include your frequent flyer number when you book. You can find a list of our partners here.

Discover and join Avis Preferred.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Booking confirmation didn't make its way to your e-mail address? No problem! Make sure to check your spam folder first because they sometimes end up there. If you still can't find your booking confirmation, or you've input the wrong e-mail address when making your booking, please contact our reservations team.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We always try our best to give you an upgrade, but when there is a restricted fleet we can sometimes only deliver the reserved model. If you are a member of Avis President's Club we guarantee an upgrade at airports and railway locations. If you didn't get the upgrade, email us or submit a response in your online account and we will make sure you receive compensation. If you are a member of Avis President's Club and rented at a city centre location, the upgrade is subject to availability. If you already requested these extras, our customer service team can refund this cost.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

If you're a member of a loyalty programme with one of our partners, you can collect Frequent Traveller miles or points when you travel with us, in addition to earning rewards through our Avis Preferred loyalty system. Each time you hire a vehicle, you collect points towards one of your loyalty programmes. The amount of points you receive is based on the loyalty programme you are with, so please be sure to check out the above partners link for more information. Remember to bring your miles card when you collect your car and see your balance grow.

Ready to clock up more miles? Start your journey.

Already planned a trip? Check your booking.

Avis Preferred allows you to hire a car in the quickest and easiest way possible – without queues and forms. Having your up-to-date credit card details in our system means we can process each booking you make seamlessly. If you would like to update the details on your Preferred account, simply login to your account and make the changes under the 'Edit your details' section.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

An online account allows you to view your reservations, search your journey history and find out more about our loyalty tiers and benefits. If you join Avis Preferred you will receive a free weekend voucher after your 3rd rental every year. Visit our Preferred webpage for further information. You can also download our app for your smartphone for even more convenience on the go.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Avis Preferred offers you priority treatment at every stage of your journey. Here’s why it’s well worth signing up:

• • Save time with pre-prepared paperwork

• • Gain access to Priority Avis Preferred counters

• • Enjoy speed of service where no signature is required – just show your credit card and driving licence

• • Your car is parked in the most convenient space

• • Collect frequent traveller points with over 100 partners

• • Gain access to a dedicated reservation line

Once you have signed up you will receive an email with your new customer number and the link to download your digital membership card. Within 48 hours you will be able to login to your online account. The customer number should be quoted whenever you reserve a car. Some corporate exclusions apply but you will automatically become part of our loyalty reward programme when you join Avis Preferred.

Discover and join Avis Preferred.

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

You can enjoy the benefits of the Avis Preferred priority service at locations across the world. These include: Australia, Austria, Belgium, Botswana, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Lebanon, Luxembourg, Mexico, Namibia, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, China, Romania, Singapore, South Africa, Slovenia, Spain, St Croix, St Thomas, Swaziland, Sweden, Switzerland, UK, USA, Vietnam and Zambia. Discover and join Avis Preferred.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Need a new Avis Preferred card? We no longer issue plastic cards but Avis Preferred cards can be downloaded digitally and saved to the wallet on your smartphone by following these steps:

1. Visit our Avis Preferred Card page

2. Enter your Avis Preferred customer number and surname

3. Select the correct language

4. Click ‘create card’

5. You will receive an e-mail to the address registered to your account

6. Download the e-card to your wallet. Instructions are provided based on the operating system of your device.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

Even if you haven't hired with us yet you can still sign-up to become an Avis Preferred member, receive our special member only offers and start gaining benefits from your very first hire. Rent twice in one year and receive a vehicle upgrade voucher and money off voucher. Rent a third time in the same year and we'll email you a voucher for a free weekend hire in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France (excl. Corsica), Germany, Great Britain, Greece, Iceland, Ireland, Italy (excl. Sardinia), Luxembourg, the Netherlands, Norway, Poland, Portugal, South Africa, Sweden, Switzerland and Turkey. Rent five times and spend €1,000 that year to qualify for Avis Preferred Plus, with complimentary single car upgrades and free additional driver. Rent 10 times and spend €2,000 that year to qualify for our President's Club tier and receive single guaranteed upgrades, double upgrades on weekends, a free additional driver and guaranteed car (for bookings at least 48 hours in advance). To receive your vouchers, you must be opted in to receive our emails. Earn rentals and spend on a global level and claim your benefits for all tiers in Austria, Belgium, Czech Republic, France (excluding Corsica), Germany, Great Britain, Italy (excluding Sardinia), Luxembourg, the Netherlands, Portugal, Spain and Switzerland. Discover and join Avis Preferred.

Don't forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

Planning a trip? Start your journey.

Already planned a trip? Check your booking.

We give you the chance to collect miles or points through our partners each time you hire a vehicle, so you can continue to receive a premium service at premium value. Please make sure to include your partner membership number at the time of booking. There are times you won't be able to collect miles or points. This will happen if you're a public-sector employee, using a travel industry or airline employee rate, renting a van, or using a substitute, net or tour operator rate. If you hire more than one vehicle from the same location within 24 hours, your miles or points balance will only be credited once.

Need to claim missing miles? 

Ready to clock up more miles? Start your journey.

Already planned a trip? Check your booking.