What if I break down or need help on the road?

Breakdowns, however unlikely, may happen but don’t worry, we won’t leave you behind.

If you need to call for roadside assistance, you must only call us or our roadside assistance provider.

Breakdown Assistance:

  • 0800 200 888  (UK callers, Free from a UK BT landline; calls from mobiles will be charged at your network’s chosen rate. Lines open 24/7)
  • +44 121 275 3452   (Calls from abroad, international rates may vary)
  • If you are renting abroad, contact details can be also found on the first page of your rental agreement, or inside the vehicle.

Don’t worry if you do not have our Roadside Assistance Plus. We offer 24 hour emergency breakdown assistance in case you have a mechanical breakdown or are involved in an accident. No matter where or when, we will be there. Please note that our standard breakdown assistance will not cover every situation and additional charges could be also added to your final invoice. For complete peace of mind with issues like losing your keys or a burst tyre, you can upgrade to full roadside support.

 

Don’t forget to review the terms and conditions when you book, which include everything you need to know ahead of your journey.

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Already planned a trip? Check your booking.