Contact details from within the UK
The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network’s chosen rate.
Reservations – Open 0700 – 2200, Monday to Friday
To make, amend or cancel a booking
Phone: 0808 284 0014
Email: uk.reservations@abg.com
Customer Services – Open 0800 – 1600, Monday to Friday
For post rental enquiries
Phone: 0808 284 6666
Avis Preferred
To make, amend or cancel a booking
Phone: 0808 284 0163
To update your profile sign in to your online account
Breakdown Assistance – Lines open 24/7
Business – Open 0800 – 1700, Monday to Friday
Avis Flex long-term rentals (Personal): 0808 284 0082
Avis Business Solutions short-term & long-term rentals (Business): 0800 021 1875 (option 3)
Email: avisbusiness@abg.com
Avis Travel (Travel Agency & Leisure): 0800 021 1875 (option 4)
Email: leisuresales@abg.com
Contact us by post
Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK
Dispute resolution
We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.