Contact details from within the UK

The below numbers are free from a UK BT landline; calls from mobiles will be charged at your network’s chosen rate.


Reservations – Open Monday to Friday, 0800 – 1700

To make, amend or cancel a booking:

0808 284 0014

Reservation Avis Preferred customers – Open 0800 – 1700, Monday to Friday 

To make, amend or cancel a booking:

0808 284 0163

Avis Preferred members only:

Customer Services – Open 0800 – 1600, Monday to Friday

For after-rental care:

Phone: 0808 284 6666


Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email:

Breakdown Assistance – Lines open 24/7

0800 200 888

Avis Flex (long-term rentals) – Open 0800 – 1700, Monday to Friday  

0808 284 0082 (Personal)

0800 021 1875 (Business)

Avis Prestige – hires within the UK only

Personal Accident Insurance (PAI) Claims – Open 0915 – 1700, Monday to Friday  

0345 602 9429

Request rental invoice

Retrieve a copy of your rental invoice online.


Look for current vacancies, or sign up for alerts via our careers site Join our team | Avis Budget Group

If you have any recruitment questions or issues with our careers site please contact

Data protection / Information enquiries direct from law enforcement

Contact us by post

Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.