Contact details from outside the UK
For all of the below, international rates may vary.
Reservations – Open Monday to Friday, 0800 – 1700 (UK Time)
To make, amend or cancel a booking:
Reservation Avis Preferred customers – Open 0800 – 1700, Monday to Friday (UK Time)
To make, amend or cancel a booking:
Avis Preferred members only:
avispreferred-reservations@avis.co.uk
Customer Services – Open 0800 – 1600, Monday to Friday
For after-rental care:
Phone: +44 114 392 1230
Email: uk.aviscustomercare@abg.com
Avis Preferred Updates
If you would like to update your Avis Preferred profile, please email:
database.northern@bsc.avis-europe.com
Breakdown Assistance – Lines open 24/7
Avis Flex (long-term rentals) – Open 0800 – 1700, Monday to Friday (UK Time)
+44 800 021 1875 (Business)
+44 1847 557866 (Personal)
Avis Prestige – hires within the UK only
Request rental invoice
Retrieve a copy of your rental invoice online.
Careers
Consumer press enquiries
avispressoffice@clarioncomms.co.uk
Contact us by post
Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK
Dispute resolution
We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.
