Contact details from outside the UK

For all of the below, international rates may vary.

Reservations – Open Monday to Friday, 0800 – 1700 (UK Time)

To make, amend or cancel a booking:

+44 1604 343216

Reservation Avis Preferred customers – Open 0800 – 1700, Monday to Friday (UK Time)

To make, amend or cancel a booking:

+44 1859 570588

Avis Preferred members only:

Customer Services – Open 0800 – 1600, Monday to Friday

For after-rental care:

Phone: +44 114 392 1230


Avis Preferred Updates

If you would like to update your Avis Preferred profile, please email:

Breakdown Assistance – Lines open 24/7

+44 1212 753452

Avis Flex (long-term rentals) – Open 0800 – 1700, Monday to Friday (UK Time)

+44 800 021 1875 (Business)

+44 1847 557866 (Personal)

Avis Prestige – hires within the UK only

Request rental invoice

Retrieve a copy of your rental invoice online.


Consumer press enquiries

Contact us by post

Avis Budget House
Park Road, Bracknell
Berkshire, RG12 2EW
England, UK

Dispute resolution

We are a member of the British Vehicle Rental & Leasing Association (BVRLA). If you make a complaint and are unhappy with our final response you can refer your dispute to the relevant conciliation service. These organisations independently review disputes with no additional cost to you.